Terms & Conditions

Last updated: January 2026Welcome to Nuvore Lab. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms.If you do not agree, please do not use our website.

1. Company InformationNuvore Lab Ltd is a company registered in the United Kingdom.For any enquiries, please contact:contact@nuvorelab.com

2. Eligibility to PurchaseBy placing an order, you confirm that:You are at least 18 years old, or have permission from a parent/guardian
  • All information you provide is accurate and complete
  • You are authorised to use the chosen payment method
3. Orders & AcceptanceAll orders are subject to availability and acceptance
  • We reserve the right to refuse or cancel any order at our discretion
  • You will receive an order confirmation email once your order is placed
A contract is only formed once your order has been processed and dispatched.

4. Pricing & Payments
  • All prices are displayed in relevant currencies where applicable
  • We aim to ensure pricing accuracy, however errors may occur
  • If a pricing error is identified, we reserve the right to cancel or amend the order
Payment must be made in full at the time of purchase.

5. Shipping & DeliveryShipping times and costs are outlined in our Shipping Policy.
  • Delivery times are estimates, not guarantees
  • We are not responsible for delays caused by couriers, customs, or external factors
  • Risk of loss passes to the customer upon delivery
6. Returns & RefundsOur returns process is detailed in our Returns Policy.
  • Customers have the right to return items within 14 days of receipt
  • Items must meet return eligibility requirements
  • Refunds, exchanges, or store credit are offered in line with our policy
7. Consumer Rights (UK & EU)Nothing in these Terms affects your statutory rights under applicable consumer protection laws, including:
  • Consumer Rights Act 2015
  • Consumer Contracts Regulations 2013
If you are an EU customer, additional rights may apply under local consumer laws.

8. Intellectual PropertyAll content on this website, including:
  • Images
  • Branding
  • Logos
  • Text
is the property of Nuvore Lab Ltd and may not be copied, reproduced, or used without permission.

9. Website UseYou agree not to:
  • Use the website for unlawful purposes
  • Attempt to hack, disrupt, or misuse the site
  • Transmit harmful code or malware
We reserve the right to restrict or terminate access if misuse is detected.

10. Limitation of LiabilityTo the fullest extent permitted by law:
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for your order
Nothing excludes liability where it would be unlawful to do so (e.g. death or personal injury caused by negligence).

11. Privacy & Data ProtectionWe process your personal data in accordance with applicable data protection laws, including:
  • UK GDPR
Please refer to our Privacy Policy for full details on how your data is used.

12. Force MajeureWe are not responsible for failure or delay in performance caused by events beyond our reasonable control, including:
  • Natural disasters
  • Strikes
  • Supply chain disruptions
  • Government restrictions
13. Changes to These TermsWe reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting.

14. Governing LawThese Terms & Conditions are governed by the laws of England and Wales.Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact InformationIf you have any questions regarding these Terms, please contact:contact@nuvorelab.com